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+359895555444
Nobody knows what is happening in this hospital. You can spend all day going up and down, struggling to make a few medical tests and examinations. Doctors have no idea what they are doing!!! They have very little knowledge of their speciality. Doctors do not want to treat or help the patients at all!!! Very bad attitude and zero medical care.
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Worst place ever, i went to get a Covid-19 test , my flight was early morning, so i took it the day before and paid the money, and was guaranteed that i will get the results in the afternoon, when i went back , they told me that my test was negative, but no one can give me my results in written form because \ the doctor to sign wasn't there\ , i told them i had a 7am flight, they said that i can come back 4am to get the written results from the doctor on the night shift. I came back , but everything was closed , of course couldn't get my results and couldn't get on my flight. These guys are the worst liars, don't waste your money in this place .
Very ugly attitude towards patients in the ER. Doctors are very arrogant. No one picks up the phone for emergencies stated on the hospital’s webpage. Disappointing... Very.
Personnel upon registration is rude. No care and empathy for patients. Some of the doctors are incompetent. Once they did not even provide me with a document for the examination, advised me to come and pick it up another day. Today it turned out an appointment scheduled online is not valid as the doctor is still not working there. And they simply said \There's nothing I can do\. No apologies, nothing. Even when we suggested that they update the online schedule, the answer was still the same - \There's nothing I can do\. As with many hospitals in BG, it's important to get your (or the health insurance provider) money, the rest is just unimportant details. My review is based on several visits there.
People usually go to one of the private hospitals like SofiaMed to get a better treatment and a better quality of service than the government hospitals....well here you won't get that. You will get the same rude attitude and quality of service as in the GOV hospitals, but you will pay way more...
Just a regular service. I used a consultation for stomachaches and it was fine, but we normally would expect a bit more of human warmth and attention since you arrive there.
Bad experience. You want to pay for the Services and then it appears that you cannot because they are \switching\ shifts.... And sending you from one place to the other.
Very good and courteous doctors, timely service and quick results. It was easy to get to, plenty of free parking accross the street. Won't be going the other hell hole hospitals in Sofia any more!
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