Aurora, United States
418 Hill Ave
N/A
+1 6303750228
It started out being a good place to donate, but the staff changed they have ignorant employees. CSL is a much better place to donate! Friendly staff & a beautiful place, they care about you.
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They have good deals
I wish I can give 0 stars Very understaffed wait times are always long to get stuck please hire more employees. Beware stay away from the phlebotomist named Bianca she obviously doesn’t know what she is doing she always misses my vein and has to re adjust the needle and that hurts also blood is leaking from the incision I don’t have this issue with the other phlebotomist at this location and the other companies where I have donated before, and she tried to basically blame me for the no flow saying I was dehydrated when drink more than a gal of water everyday and I have a huge vein. I had to ask the manager to step in and help again they had only one phlebotomist for all of that donors which is a joke. The manager on duty told me I clotted already so I couldn’t even finish my donation and I asked to be taken down because I did not want to be stuck again by Bianca and she was my only option, definitely my worst experience donating by far. I will go back but I know which phlebotomist to stay away from, customer service at this location needs improvement...
Great staff. Fast service. And I have not had any problems with the plasma machines personally
The workers are great they care about the customer, is the best place to go. Manager super helpful .
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