Austin, United States
2101 Rio Grande St
N/A
+1 5126829700
Wheelchair-accessible entrance
If you love rotten egg smells you’d love it here! Every night our room oozes rotten egg smells it’s so much fun! Definitely renewing so I get to smell rotten eggs every night!
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I originally was not planning on writing a bad review because I thought giving constructive feedback to 21 Rio's incompetent management would be more productive. However, after waking up and seeing resident's trash distributed to each of their apartment doors, I was appalled and disgusted by their actions and decided to write negative feedback from my experiences. Firstly, 21 Rio's management not only messed up my lease and almost made me pay DOUBLE than what I had signed off on the previous year, but they also scam their residents by giving wrong information such as \you could win 250 if you refer someone!\, which is totally not true if they don't tell you the \fine print\ clauses. Lastly, I woke up this morning to trash polluting my hallway. 21 Rio had the audacity to look at footage of their residents leaving their trash outside the trash shoot that HAS BEEN LOCKED FOR DAYS, and returned the trash to every single resident's door instead of just moving it inside of the trash room. Instead of telling us that the trash shoot will be locked and informing us about what to do, they went ahead and did the unimaginable. I found it disrespectful, and thought it was absolutely unacceptable that as residents we don't even have a spot to put our trash and that It will literally be returned to us if we put it by the trash shoot. I am negatively in awe about the service of this place. And If you're thinking about living here, it would be a very big mistake for the price you're paying. Please re-read this, see the attached pictures, and re-think.
Do not live here! The building is falling apart, the amenities are all under construction. Management is clearly focused on profit and are incompetent. They messed up the lease. They towed with no warning. Find somewhere better. Elevators are often broken.
After living here for almost a year, I feel I can write a good/honest review. Living here was pretty good for the most part, however I do agree that it’s a little overpriced given the state of the building itself. It should be known that the elevators would break a lot throughout the school year (but they were fixed pretty quickly most of the time). I lived in a 2x1 smarthousing floorplan. I loved everything about it except the fact that one of the rooms was more of a storage room turned into a room that had no window. You may not think it’s that big of a deal but my roommate struggled with this a lot. We were also not informed that his room included the washer/dryer unit AND the air conditioning unit is right next to the bed, meaning that you could hear it throughout the night. Just something to be aware of. The balcony is a plus and I love the view that my apartment had!
Love the sunset view
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