Austin, United States
1632 S 1st St
N/A
+1 5125183445
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I had a fantastic experience when I went to Mod Bikes to get my first bicycle EVER! I got the Berlin Mod bike, and it's tremendous! Mike from Mod Bikes went above and beyond with everything when getting me ready for my first electric bike. Mike and his team made sure I had the right bike, wheels, locks, and helmet. Mike also made sure I knew how to use and charge my Mod bike. It was so simple after they explained it to me. There were also so many helmet selections, and I got the illuminating Lumos Matrix, which is programmed to display all sorts of blinking, digital designs. I went to pick up my bike with my dad, and Mike even gave Dad and me an electric bike-riding lesson. For me, it was more learning how to ride a bike. For Dad, it was more about learning how to use the pedal-assist on an electric bike. Dad was utterly amazed, and, guess what, we're taking it out this weekend for a ride in the park! Thank you, Mod Bikes! My dad and I love it!
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This place treats you as if you are their one and only customer. They were so attentive to customer service, and now that I have my Easy Bike, I know that they put that same attention into their products. I unconditionally recommend Mod Bikes to anyone looking at an e-bike (or even if you aren't looking at one, maybe you should be!).
They don't get any better than MOD Bikes down on 1st Street here in Austin. Mike & Dor are absolutely committed to delivering top quality E-Bikes and first class personal service. We just purchased two Berlins and LOVE these bikes. The power curve, electronics, braking ability and comfort are excellent. We researched E-Bikes extensively and are very happy we chose MOD. Go give these guys a look. You will be glad you did.
What a lovely little business. Mike was extremely helpful and friendly, giving us plenty of details about each model of bike they sell. He was also very honest about the supply chain issues they've been having and realistic about bike delivery timelines. Plus, they have a cute dog! I ended up buying a City bike and will update this review in April once I've had the chance to ride it around town.
I ordered my bike 'on-line' from Cincinnati (Lunken Airport in background). Mike @ Mod Bikes was great! He spent a LOT of time with me going over everything. If you are hesitant about ordering on the internet.. don't be. My bike arrived perfectly packaged, all I had to do was unfold it. I couldn't be happier. Thanks again to Mod Bikes & Mike! John
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