Austin, United States
3705 Medical Pkwy
N/A
+1 5123341885
Toilets
Wheelchair-accessible toilet
Dr. Lainez is a great surgeon. He made me feel comfortable from the very first visit. He’s easy to talk to, kind and knowledgeable!
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Love Dr. F . He is amazing and did two surgeries ! I love the staff . Always helpful and friendly !
Incredible experience from my initial meeting to a month post op. I used Dr. Lainez and he took the time to answer all of my questions- and there were MANY of them. I felt like I was always in good hands and he and his staff are so patient. I would recommend Dr. Lainez to anyone who is interested in learning more about the surgery.
Wonderful Dr. So patient and caring. He has done two different procedures for me and both were very successful.
The staff and doctors are very nice, however, I took off a star for their patient advocate Cassi. I understand that she may have difficult people to deal with from time to time, however, her very clipped and unfriendly tone of voice on the phone is very off putting. I've spoken to many who have gone through Southwest Bariatric with the support group they host at St. Davis and they too have express their displeasure with talking with the unfriendly Cassi. Perhaps having a break from advocating or going in a different direction career wise is something she should consider. Customer service after all, is not for everyone. WLS
Deli
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