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Dreadful service on every level. I've received no tangible benefit from working with this company. I have received no qualified appointments or leads within the last two months. The customer service I've received has been rude and obnoxious. They have intimidated and harassed our company for payment for a less than standard service. In clear breach of their Service Level Agreement. They have even sunk so low as to populate websites with my email and contact details, suggesting we are in the market for their services. Do not use!
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This is the 3rd campaign I’ve run with Beanstalk and each time I’ve been pleased with the results. They are very thorough and always manage to work out an angle to be able to generate leads. So although they’re not the cheapest telemarketing agency (in fact they’re quite expensive), I wouldn’t risk going to someone else that might not be as effective or professional.
We outsourced our lead generation to Beanstalk, who have been very professional. They made us jump through a few more hoops to get started than we thought was necessary, but in hindsight their attention to detail has paid dividends over the longer term
Also had a really nice experience working with Gavin and team but unfortunately what sounded like a great holistic digital lead gen service turned in to a very low performing telemarketing campaign which was all wrong for our target market. As a result we wasted time and opportunity cost so I cant recommend Beanstalk for small businesses.
After visiting several lead generation agencies we selected Beanstalk as we felt they really cared about our business. They have been very professional throughout, and moreover, our telemarketer, Karen, has been exceptional. We will certainly consider using them again in the future.
Deli
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