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I was expected from your agency to publish my review about mental sick owner from apartment Bar in Belgrade but you publish only if someone rate with 5 stars.After 5 days that crazy owner stll calling me ... nothing works in that apartment what is writen on your site and owner is terible person with sick needs
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Everything was perfect. Very kind and correct people, the conditions were exactly as i have seen on their site. I am sure when I shall travel again to Serbia I should choose them. Thanks you a lot for the sevices provided to me and my friens !
Highly professional in all their dealings with us. We stayed in a large (older) apartment in an absolutely superb location. There were a few minor issues (due to the age of the place) but the owner was easily reachable and resolved them quickly. Overall, we were very happy with the experience.
They are very well organized and there were no glitches in the process of renting the apartment. The lady who was renting the apartment out was very nice and very helpful. The apartment that we rented was clean and big. There was a problem though with a smell in the apartment and the whole building and since the apartment is on the ground floor we couldn't keep the windows open all the time. So, for the whole renting process (ease of renting, checking in, and checking out) I would give them five stars, but the overall impression (renting process the damp smell) is no more than 4 stars.
Correspondence during booking was on high level. Everything what is agreed is respected. I have used one of apartments in Savada area (New Belgrade) and apartment was same as on pictures on site so we knew what to expect. Definitely for recommendation.
Perfect communication and correspondance. Fast replies. Sum of patience for potential unexpected delays from the client. All in all a great service. I will be using it again.
I'm very glad of Beoapartment help. Last year we booked an apartment in Belgrade and we met all the support needed. We had there phone numbers, they helped us find the apartment when we arrived in the city. They arranged a guy to wait for us there, to show us the apartment, to ask us if we'd need anything. He gave us a city map and explained us how to go through the sightseeing. If I happen to visit Belgrade again, I'd definitely use their services again. Thank you Mira from Bulgaria
[English version below] Za razliku od ostalih agencija koje su naprosto konstatovale da su traženi stanovi zauzeti, BeoApartman osoblje je proverilo ko je i na koliko dana rezervisao stanove te pronašao način da svi budu zadovoljni te nam obezbedio jednu od varijanti. Videvši da se sve odigravalo samo nekoliko dana pred naš dolazak *veoma* smo zadovoljni rezultatom :) Dodatno, komunikacija preko emaila brza i uljudna, stan tačno kao na slikama... svakako preporučujemo ovu agenciju, koristićemo je i ubuduće. Unlike other companies which simply ascertained that the apartments we looked for were already booked, BeoApartment personnel actually tried to better see which dates were occupied and by how many people etc. Final result: we got the apartment we needed. Seeing how this took place just a few days prior to our arrival, we are *very* happy with this result. Additionally, email communication was quick and courteous, appartment was exactly as advertised... we definitely recommend this agency and will use it in the future.
Deli
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