Bicester, United Kingdom
Bicester Distribution Park, 10 Charbridge Way
N/A
+441869228343
I wish I could give less than 1 star. Very unprofessional drivers, they don't even bother about delivering your parcel, they just take a picture of your street or outside building and leave. They did not even leave a card with the track number or send me a message to notify they were coming. I spent two days at home waiting for the parcel and then I saw on the DPD web site that the drivers said that I wasn't in. Will not use this company never ever again!
like
Inconsiderate drivers. Poor customer service. They messed up delivering one parcel to me recently, then left me on hold for 45 minutes before hanging up. When I called back another 45 minutes before being told my partner couldn't collect the parcel \as we aren't married\ and they even they thought that was a stupid requirement but the company won't listen. Then today the driver pictured chose to block the road instead of driving 2 metres further when he knew we couldn't move our car as my partner was breast feeding in the back. I let him know that before he'd switched off his engine, but he ignored me. He then had the gall to complain at me!
I had an issue with a Currys delivery , which Currys were no help but spoke to the DPD Bicester depot and it was solved. Very helpful on the phone and parcel delivered
Been meaning to do this review for a while, went to collect a parcel in February and forgot on the day and drove straight home, called the next day and a very chirpy happy man answered who said it was no problem to come later that day- clearly loved his job. I then called as I got lost near the turning and a woman answered this time and had a bit of a laugh and joke with me as I saw the “no dhl collections” and turned around and they’re DPD, also seemed very happy to be at work- I say this as it’s unusual I collect a lot of parcels from a lot of different places and they’re always rude and seem angry like they hate being there but this was a different experience I had never been to Bicester DPD. Anyways when I eventually got there a lovely man with exactly the same happy attitude gave me the parcel. They all deserve a big well done in the Bicester ‘branch’/office
Excellent company. Bend over backwards to help businesses
Deli
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