Search Icon

House of Fraser

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Cheltenham, United Kingdom

houseoffraser.co.uk
Clothing store· Children's clothing store· Fashion accessories store· Luggage store· Shoe store· Cosmetics store· Home goods store· Men's clothing store· Women's clothing store

House of Fraser Reviews | Rating 3.8 out of 5 stars (5 reviews)

House of Fraser is located in Cheltenham, United Kingdom on 32-48 The Promenade. House of Fraser is rated 3.8 out of 5 in the category clothing store in United Kingdom.

Address

32-48 The Promenade

Price range

$$

Phone

+44 3439092013

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible entranceWheelchair-accessible lift

Open hours

...
Write review Claim Profile
D

David Michael White

When Trading Act Law is Law, A JAKUB AT THE END OF THE PHONE AFTER MANY TIMES, PURCHESES I MADE, JAKUB THINKS HE IS ABOVE LAW, REFUSED A REFUND, FORCED TO WALK OUT WITH A CREDIT NOTE, THAT'S IT, I'M DISABLED A YOUNG LADY IN THERE IS ALSO WORKING THERE DISABLED. LAW AGAINST A JUMPED UP MALE, HEAD OFFICE. THESE DAYS I WOULD SUGGEST, ECONOMIC SIDE, YOU DECIDE, FAT CAT OR A MALE WHO THINKS HE CAN PRESIDE OVER SALE OF GOODS ACT IN THE 70s.I will no longer use them, Years ago, Guildford, Well, Standards are gone for that Proud Store Name, Weigh up the situation. Law, And one jumped up young male Called JAKUB. On my conscience is. Those staff that were so nice that Rapport is Never going to happen again. I will not Go To That Store Ever after years. Make as you will. Photo attached. Evidence in Hand Writing from a Member of Staff on the phone, Head Office. I might make a Money Claim being Disabled through the CCMCC. To finish that word Might. If I live much longer.

C

Craig Lawson

Very much underrated store in Cheltenham. It is getting a bit old and the layout reflects this, but items are always good quality and the secret hidden gem is the reduced section on level 2. Upto 50% off a lot of top brand items.

T

Tudtu Kiwi

Good for shopping for the brand names fashions. The building need to be update! The layout is very old fashion.

B

Benjamin Smythe

A sad demise for a once great department store. It is more like Warehouse of Fraser, with stock piled up in uninspired fashion. The carpets are tired and grotty, lots of lights don't work and aren't repaired (meaning you shop in perpetual gloom) and the choice of brands is now uninspired and decidedly average. The staff do their best and many, if not all, are professional and attentive. The Store Manager is a shining example of traditional retail values and professionalism but you can see in the workers eyes that they wouldn't be there if they had a choice. The place has lost its soul, charm and magic.

C

C. Amzn

If you can get over the confusing layout of this House of Fraser, there’s lots to like. The floor plan seems a bit muddled, with lots of little separate areas and apparently no way out other than doubling-back on yourself, but there’s plenty of range in the clothing and accessories department. Big brands are neatly and attractively displayed and there’s also an excellent homewares and furniture section upstairs, with convenient lift access. Unfortunately we didn't find any makeup or fragrance counters. There are toilets and nearby (paid-for) parking at the Regent Arcade.

Top 10 companies in Clothing store category

Close