Cheltenham, United Kingdom
61 Clarence St
N/A
+44 1242257714
THE WORST BUS COMPANY IN THE AREA! there buses are grimey, never on time and always break down. Criticized them on twitter and instead of messaging me they blocked me. If you have any other options dont use them!
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This firm has ZERO consideration for the environment - I asked a driver in Westminster to turn off his idling engine and he shut the door in my face. When I contacted customer services I had an extremely unpleasant reply that agreed that the driver should idle his engine to keep the A/C on (it is 14 degrees outside at the moment - COLD!) Our planet is DYING from these filthy polluting Diesel engines and London air is so badly polluted. A good attitude from coach drivers would go a long way to improving this
I had to cancel a coach trip at short notice due to my daughter being in hospital. I was hoping Marchant would let us transfer to the same trip in Feb but they are saying NO!!!! This trip cost us alot of money and I feel Marchant are heartless and would recommend that no one books with them as they could end up out of pocket.
Thank you to Marchants Coaches for helping out when my coaches brakes locked on . Nice friendly helpful team in the garage.
I was on trip to Weymouth last year with my son, I must admit we were totally happy with the service, driver was very happy, all was easy and confortable, We spend lovely day by the sea. Thanks
Deli
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