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The Groom Room Consett

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Consett, United Kingdom

community.petsathome.com
Pet groomer· Pet supply store· Pet store

The Groom Room Consett Reviews | Rating 4.4 out of 5 stars (3 reviews)

The Groom Room Consett is located in Consett, United Kingdom on 2C, Hermiston Retail Park, Pets at Home, Front St. The Groom Room Consett is rated 4.4 out of 5 in the category pet groomer in United Kingdom.

Address

2C, Hermiston Retail Park, Pets at Home, Front St

Price range

$$$

Phone

+44 3456001071

Open hours

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L

Lewis Pearson

Christmas but non of the trimmings I have a short haired border collie who occasionally needs a trim but nothing major. The online site has two options, Full groom short hair and full groom long hair. Well the only difference is the long hair includes “full body styling”. Honestly just say a hair cut! This causes confusion on the website as I booked for the dog’s hair length, not the service. Make it clear! I booked an appointment a month ago, but only 2 days before, a text message asking me to contact them to pay a 15 deposit to secure the appointment. 2 days. #BestNotLeaveTheCountry When I did get through to the staff member she was helpful at first but because I was unhappy with the e-commerce site and the last minute notification that the service booked did not include the trim, the dog needs. The staff member started to protest against me being unhappy with the bigger picture of the groom room. Nothing the staff member had done, until this point, aggravated the situation. The staff member explained they had no time to call to take deposits, and she would have to speak to someone else about seeking the dogs trim, but that person was on their lunch. Clearly as a customer I cause deliberate inconvenience! Well. All sorted now. Got an appointment elsewhere. Too much hassle and drama from the Gloom Room. Sorry. Groom Room.

M

matthew mcmanus

Brilliant service always a pleasure to leave Kip with the girls.

S

susan smith

The staff are brilliant, truly love what they do and are very good at what they do.

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