Dallas, United States
14185 Dallas Pkwy #400
N/A
+19723915400
I don't typically leave a review however my experience with Copart Graham (especially whoever answered the front desk phone) was the worst I've had. After asking her if I could be added to a schedule for a donation pick up (yes giving my car to them for free) she asked if it was parked in an area that was accessible from the front. I let her know that we have a truck that does not run parked in front of the vehicle and once I knew when a tow truck (or timeframe) a tow would arrive we would move the truck out of the way (since it was on a city street and the truck was acting as a place holder making sure no one would park there). She told me that I wouldn't be able to get on the schedule until the truck was moved. We went back and forth for a while and she made it very CLEAR (with a follow up all caps email) that she would not add me to the pick up schedule. Come Monday afternoon, without ANY warning or scheduling confirmation from Copart, the tow truck driver called saying he was about 45 min away to pick up my car....well since I was not notified and she had said she wouldn't add me to the schedule the broke down truck had not been moved. My husband had to rush home from work to help me push the truck out of the way so the tow truck would be able to access the car. (I'd like to mention that the tow truck driver was the nicest most amazing dude, and was so understanding. I don't think they are affiliated with Copart) Anyways, just don't do business with Copart in Graham if you don't want a headache, worst customer service all around. Rudest front desk lady ever.
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Shameless and fraudulent business Bought a vehicle with title present in description it’s been a month and yet not title !!! Will be calling my attorney tomorrow.It’s in San Bernardino Location. Came to Los Angeles Copart and their closing at 4 pm not as the Copart website and not as their telephone system saying that their close at 5 pm ! Waisted so much time money and my nerves Enough is enough and hopefully their will be happy with the bill and lawsuit from my attorney. This business should not exist as their shouldn’t be allowed to do whatever they want to do.Maybe a new proposition will help them out.
Nice place. I was there only to put up Christmas decorations
VERY VERY SLOW Support. They say my account is active and I can’t bid. weeks later, same thing. they say account is up to date, still won’t let me bid. They say no problems, still can’t bid! I have been able to bid before so definitely something is wrong. Support will take 1-2 weeks for a useless reply saying yes my account is active good luck!
I am a disabled veteran with a disability. I was denied access to pay for my vehicle and access to the building in Fredericksburg ,Virginia Today unless I wore a face covering. I explained to four different women including the General Manager that I had a disability that prevented me from wearing one. I was told that it didn't matter. I informed her of the governor's order stating that anybody with an existing disability existing medical condition was exempt. She replied again \it doesn't matter you need to leave unless you cover you your face\. I informed her of the Americans with disabilities act and the law. She repeated again it doesn't matter you need to leave. Could have been that I'm a white male wearing a Trump hat and a three of the women that I was dealing with including the general manager were black? kind of coincidental to me since everyone on the planet knows that Americans with disabilities are protected. So I have filed a complaint with the Americans with disabilities act justice department. I've also signed onto a national class action lawsuit protecting others from discrimination during these hard times. Every American in this country deserves freedoms and libertys that are protected regardless of your race religion ethnicity
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