Edgware, United Kingdom
10 Station Rd
N/A
+442033270190
I saw the reviews of this place but I thought I would give it a chance as other shops were twice the price however looking back I regret not going somewhere else. I bought some balloons which were helium as well as a big one and two foil numbers for my parent's 45th wedding anniversary so I could decorate their living room now I have had balloons in the past that have lasted weeks however I was NOT prepared for what was going to happen. I went into the shop, the staff seemed very nice but after just two days the foil balloons had gone down dramatically which was very disappointing I took photos of them, called them up to see if they could fill them up again and they refused but as the days went on they kept going down now I asked other balloon shops how long helium and foil balloons should last and they said 2 weeks so I was fuming. I ended up calling trading standards as they REFUSED to do anything, they were VERY VERY rude and I was advised to write them a letter which I did but of course I heard nothing back now I spent over 35 here, I cannot work due to my my very ill health, I spent a lot of money on decorations, etc and I had to save up for this all for what to be let down and insulted!!!! I went past the shop about 2 weeks ago and they should of been open however they were closed and if I wanted my money back I would have to take them to a small claims court I am still debating this because they SHOULD NOT BE OPEN for business when they treat their customers like this!!! PLEASE AVOID AVOID AVOID there is the balloon shop in Mill Hill, a balloon shop in Stanmore and the card factory in the broadwalk!!!!
like
awwful customer service ! they are not polite at all and they need to learn some manners how to speak to the customer if they need any help or assistance
The most expensive and the worst quality balloons ever. I gave these guys a chance after chance but they mess it up every time. They won’t admit their mistakes and because they know you are there for a special event they just keep charging you for every thing even if it is their mistake. Stay well away there are plenty more party shops around!
Great product and service, thanks for the quick delivery.
Would award this person minus stars if possible. Terrible customer service. Called up to make an equiry and was not helpful/polite at all. A stray dog would have more manners. His lose, was about to make serious p.
Deli
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