Emporia, United States
1519 W 6th Ave
N/A
+1 6203432695
Wheelchair-accessible car parkWheelchair-accessible entrance
Food
We went bowling on Halloween. We were under the impression that there would be social distancing since we didn’t have to wear a mask once we arrived at our lane. When we arrived the employees were not wearing their mask, two had them on but around their chin and one didn’t even have one in sight. We payed, for our shoes and realized they had put us directly next to a huge group of people when the whole entire bowling alley was empty. As a group we realized what happened and nicely went up there and expressed that we don’t feel safe being that close to a group of strangers not wearing mask. We politely asked if we could move to the other side of the building (once again, it was just our small group and the other group who was originally there). The girl rudely told us (all while wearing no mask) that the lanes are just gonna fill up anyway so there’s no point. Her temper began to grow, we were very uncomfortable and should’ve asked for our money back immediately. She stormed off throwing a fit while the other girl moved us one lane down from the other group. We start bowling and within minutes they had purposefully put another group right in between us. We bowled one game and left because every time we turned around, the girl was still complains about us and would be staring at us. When we left, there was three grouped there all placed next to each other. I understand everybody can have their own opinions on mask, but when we simply ask to be moved a few lanes down where nobody is at, that should be respected so we felt safe. They had terrible customer service the whole time we were there, we definitely will not be going back to this bowling alley after this experience and being treated so poorly by a teenage girl.
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Gave one star because 0 was not a option. Staff was rude with no sense of humor. To top it off lanes were dry as a pepper fart. No oil anywhere on lanes. The lanes were the dirtiest I have ever seen. There was trash on the floor and it was a dirty environment all around. I attached pictures of my ball below for reference.
Bad service. We were left waiting for balls that would get stuck and then our time ran out and we didn't even get to finish 2 games.
I like this place and they added new tvs where you can see your score so thats new and thats all I have to say so..... have a good day:)
Cyber bowling is really fun, but I wish they had a water fountain.
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Wheelchair-accessible car parkWheelchair-accessible entrance