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Ben's Soft Pretzels

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Fleming Island, United States

benspretzels.com
Pretzel store· Fast food restaurant· Snack bar

Ben's Soft Pretzels Reviews | Rating 4 out of 5 stars (8 reviews)

Ben's Soft Pretzels is located in Fleming Island, United States on 1505 County Rd 220. Ben's Soft Pretzels is rated 4 out of 5 in the category pretzel store in United States.

Address

1505 County Rd 220

Phone

+1 9046025625

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Caitlin Brandon

I have never had a bad experience before yesterday.... I got my usual salted pretzel and while they are currently out of the sauce I like(have been for a little while), I still wanted a pretzel. I got one for my husband as well because he absolutely loves them too. Their pretzels are normally amazing. This time? Mine was very under baked (actually straight raw in some spots) and my husbands was very burnt in some spots? It was very strange. I honestly still enjoyed the taste and made the poor decision to continue to eat mine and try to eat around the raw spots.... well... I ended up quite sick the rest of the day due to it. I will say that a young blonde girl was working there and seemed quite confused during the experience? I’ve had great customer service on all other occasions and was disappointed by my experience this time. I will still visit this location... but I wanted to pass this along to any management so they are aware and can address this issue so no one else ends up sick like I did. Was not fun!

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Tessa Mitchell

I come.here all the time and usually the employees are wonderful and the pretzels are awesome. Today I come and order online. I arrived and there was a young man working. Not the friendliest of all people. My order was not.ready either. He tells me they are out of the stuff to make Dutch Almond, and offers me some buggy bites, ok, No Problem. I also ordered a regular pretzel, these are usually the BOMB. I mean soft, fresh, great size. Today, not so fresh and about the 1/4 of size they usually are. I asked why they are so tiny and he tells me they got in trouble for baking them too big. Come On! These pretzels rock when they are made right! I am disappointed today. Usually I give them 5 stars but not today.. I'm sad. It's my birthday and All I wanted was a pretzel from.Bens.

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Syd Barrett

We like to get a cup of pretzels when shopping in Walmart and the past 3 times we have tried to get some, it’s shut down do to “lack of employees” because people kept calling out. Today, the guy was so “busy” that he only had one large one made, and I’m sure being “busy” was not really the factor in anything being made.

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Pia Daniels

We go to the one in The Fleming Il Walmart! Pretzels and other products are great! Workers need training on wearing gloves & masks! Washing their hands after sweeping & cleaning!

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Spanky Miller

Had a delicious salted soft pretzel. Counter person was very friendly.

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Jakayla Webster

I've never eaten here before. But yesterday July 22nd around 12:45 pm I came to get a pretzel after hearing about them and experienced some horrible customer service. The pretzels were not fresh at all. When asking the lady if there were any fresh ones coming she responded very rudely "no" and when asked if there were any pretzels coming out at all she rudely replied "what you see is what you get". Not sure if this is normal customer service here or not but my first experience was not a good one at all.

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Jake Lemon

Renee is awesome! She is so nice and makes me wanna go back to enjoy more!

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Ty G

The pretzels here are always good. And I stop by quite often. But today July 22nd around 12:45 pm I came to get a pretzel and experienced some of the worst customer service I've ever seen. The pretzels looked stale and far from fresh. I asked the lady working if there were any more of the pizza pretzels coming out and she was very rude and told me "no" and when I asked if there were any pretzels coming out at all she very rudely replied "what you see if what you get" I usually have awesome customer service here but today it was horrible. I'm not sure if I ever want to come back

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