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Possible the review would be higher if I could even speak to someone. Been trying for 4 days!
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Worst customer service ever. Rented a margarita machine which was nothing more than an industrial blender. Upon arrival, machine was dirty, cleaned it up, only to find out it would not work. This was 1 hour before my event. Strangely they showed up 1 hour into my event to pick up the machine which I never called them and told them too. I called on Monday and spoke with the owner and told her what happened and that I would like my 100 refund. She stated she was out of town that weekend and did not understand why her employee picked it up. I got my 30 deposit refund but not the balance of 70. So I disputed with my credit card company, they investigated I recently got a letter from CC company and refund will not be issued per merchant. Merchant lied to CC company on interview. Told them it was 2 margarita machine 1 day rent @ 35 each. One day at 100 was the initial quote to me. CC asked merchant if she agreed to a refund she stated no. Which another lie, she credited me my deposit and when I spoke with her on the balance she stated she would refund my money. She told the CC company that I agreed to a no-refunds policy, this was never discussed when I ordered. Then why did she refund my 30??? Finally she stated to CC company that she is willing to work with me on this claim. I have called several times she knows my number and refuses to answer. Word to the wise do not use this company. I am pursuing alternative measures to ensure I get a complete refund from a company that has no integrity. In order to post I had to select one star, too bad they don't have negative stars.
Jump, Jump Around Inflatables was great! They came at 7:00am in the morning to set up bounce houses for our Opening Day! They were professional, helpful and the price was great! We will definitely use them again! Lancaster Pony Baseball
So ecstatic about this company. They came to my needs last minute after another company cancelled on me and they exceeded my expectations. The jumper was very clean and the kids tables were perfect for the occasion. I will call this company first from here on out.
Great service and good prices!!! Showed up on time and great communication by phone and email. Highly recommended!!!
Deli
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