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Today we purchased some African snails from here. Really lovely staff, who were extremely helpful, helped us find a set up at such a brilliant price. Was highly professional and there was no pressure to sell us things! Would definitely recommend. The shop and animals in it looked very well maintained. Also, abiding by social distancing and felt very at ease in the shop. Thank you!
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Great shop, really helpfull staff, lots of choice for fish tanks and other animals )
First time going to this shop I bought 10 guppy and within a week 3 dead. Spoken to shop they dnt replaced dead fish as they dont do garrentee (other fish shop have a 7 day garrentee) And 1 weeks after this 1 one more dead. A week later the 6 left starting look unwell stopped eating and wasn't really moving much as they normally are. I did water test and level was perfect 0 nitrate 0 ammonia 0 nitrites and ph 7.6 I look really closely and noticed red long things hanging out there bums (Camallanus worms!!! ) I was shocked as never seen this b4 in any fish I ever owned in my life. i have managed to save 5 guppy but 1 more dead it didn't make it and taken a month being treated and high maintenance to get rid of the Camallanus worms in the guppy and tank they had a lot of worms poor thing. I will be going else were in future as was a costly mistake going here
Had, lots of equipment for all animals. We ended up with a giant African snail, and everything we needed for him. Didn't try to over sell us, just told us what we needed, and what food we would need, a little about the care. Was really helpful but very busy.
Well i went in today intending on spending well over 1000 on a new fish tank and all accessories , also raw dog food etc .... i am face mask exempt i wore my lanyard but was kicked out and spoken to very rudely !even when i explained why i could not wear a mask . The law states you can not discriminate against someone with disabilities . I will be reporting the premises and i will be taking it further , people with disabilities have to fight for everything and this is not right ! The woman said even 3 year olds have to wear masks in her shop , its unbelievable , totally against the law and i do truly hope this business suffers due to covid and their unlawful approach to customers during this pandemic , i have been in much smaller shops perfectly fine and the shop keepers have acted within the law and been very polite and respectful at the fact im disabled , in fact after leaving there i went up the road to Totally tropical and was welcomed in his shop and now will be spending my money in there and supporting his small local business as he deserves my business .
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