London, United Kingdom
195B St John's Hill
N/A
+442072286666
Used this company many times, always on time and really efficient. Nice drivers.
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I will not be using this place ever again. On the day I was flying out and needed to go Heathrow airport the driver was late and when I called him he said to me the office should have cancelled this job. And when I rang the office they claimed they were only told in the morning - not trustworthy who was lying and who wan't so I cancelled the whole thing and got another reliable cab company who got me to the airport in the nick of time.
Booked an early morning (4am) run to Heathrow with them, we live close so even offered to come to the office for the pickup. Called the day before to confirm everything was ok and was assured they’d be waiting to take us. We arrived at 4am only to be told the driver had not gotten out of bed and they couldn’t get hold of him. Thankfully we live in London and an Uber is only a few minutes away at any time, and it turned out to be a few quid cheaper! Lesson learned, don’t bother with this firm if you actually have somewhere you need to be.
Shocking customer service by the manager of all people tried to book a cab for my elderly grandmother who’s severely dissabled and when explaining a preference for a suitable vehicle the manager laughed this journey was ment for a hospital appointment for my grandmother absolute disscrace no empathy for a very stressfull situation and that’s coming from the manager won’t ever use this company again
I've been using this company for years, mainly to get to Gatwick but also when getting friends home from ours. Unfortunately in the past few years they've become unreliable with the airport cabs frequently arriving late. When it's very early in the morning it doesn't matter too much, but this morning our cab to Clapham Junction was 20minutes late and made us miss our train to Gwk. I don't think I can rely on them again.
Good price reliable
Deli
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