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Jay Raj Indian Restaurant

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Luton, United Kingdom

jayraj.co.uk
Bangladeshi restaurant· Takeout restaurant· Restaurant· Buffet restaurant· Indian restaurant· Indian takeaway

Jay Raj Indian Restaurant Reviews | Rating 4.2 out of 5 stars (5 reviews)

Jay Raj Indian Restaurant is located in Luton, United Kingdom on 636 Hitchin Rd, Stopsley. Jay Raj Indian Restaurant is rated 4.2 out of 5 in the category bangladeshi restaurant in United Kingdom.

Address

636 Hitchin Rd, Stopsley

Price range

$$

Phone

+44 1582722744

Service options

No-contact deliveryDeliveryTakeawayDine-in

Amenities

Bar on siteGood for kidsToilets

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seating

Offerings

AlcoholBeerCoffeeHalal foodHealthy optionsLate-night foodOrganic dishesSmall platesSpiritsVegan optionsVegetarian optionsWine

Open hours

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M

Molly Scanlon

Had a great experience here - we had to call just before our booking as we were stuck in traffic and would be late, staff were friendly and understanding which we really appreciated as it was a busy Saturday evening so we knew us running late wasn't ideal! Then fantastic service on arrival and a complimentary drink at the end of our meal! Food was excellent, really delicious. Left very happy

S

sankar lal

Ordered delivery to hilton hotel. Prawn biriyani woth very curry and chicken chat. Looks nice. Delivered the order in an hour. They take delivery above 15. Nice service if we visit in person to the restaurant. It was tasty. The hot option is not as spicy as we expect as a South Indian.

R

Rohit Rajput

Service is excellent! Friendly, great attentive waiter service. The food standard is amazing. Clean, fresh Indian grills/tandoor food. Our main course were on point and adapted to how we liked it. Throughout our time here it has been a great atmosphere. Will recommend to anyone and I'm coming back here again. Shah and Mo are absolute gems here with service and care.

A

Aashiq Mortimer

Fair warning, this place has abysmal customer service. Last night, we placed a vegetarian order as we haven't had meat in seven years. What came instead was a chicken korma, which we both took a bite of. Now, mistakes happen. Just call the restaurant and have it rectified right? Well, this is where this restaurant has shown it's complete lack of empathy and utter incompetence. Kitchen was closed last night so they refused to reopen to reorder, again, not unreasonable, though it did leave us without dinner for the night. The lady on the phone however, completely went above and beyond in apologising and reassured us that we could call today to have our food reordered without charge, and have it refunded. Completely unexpected and unasked for, as we would have been happy with the food or a refund, but it was her opinion that they make up for the really terrible experience. Spent the day looking forward to this. Called up just now, and that offer that the lady repeatedly offered last night? Completely gone. I was told that I should just \forgive and forget\. Each time I tried to express my disbelief, I was talked over and been made out to appear the villain in this exchange. I was passed over between two of the staff members, who both completely dismissed my experience, and just wanted me to make another order (AND PAY DESPITE NOT SUPPLYING OUR ORDER YESTERDAY!) and end the call. I have worked in the customer experience industry for a decade. Not once I have experienced the utter contempt that this restaurant had to my complaint. Food-wise? I grew up in a town (Southall) that put a lot more passion into their foods. This place is simply okay, just not worth the inflated prices, served with an attitude. This evening I will instead go to Papa J's. A restaurant that serves real Indian food, and actually cares about its customers.

J

Jamie Watts

Went here on Thursday night on a works outing, table of 6. Very welcoming people who could not do enough for us. All the food was amazing, no complaints at all. Will definitely be going again when I visit luton . 5 star ️

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