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Accommodation average Food average Drinks average Pool average Pool bar staff miserable Kids entertainer/ entertainment fantastic! Worst part was the people getting up at 05:30 in the morning to put towels on sun loungers.....or even worse hiding them in there room at night!!! Like anything in life you get what pay for....an average place for an average price!
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I've given this resort 3 and half stars. Lovely hotel with friendly staff and I found the food great and good variety of food to pick from as well as lovely desserts and very flavourable ice cream. The pool is a decent size and always busy and every night except a Sunday there was entertainment on in the resort. Also outside the resort is a taxi rank and only 4 euro to the yumbo centre which is brilliant for everyone any age. Unfortunately for the maspalomas oasis club I couldnt give it a 5 star because of 2 things and 1 is the smell coming from the toilet which is disgusting, wasnt every day but we found if u flushed the toilet a couple times smell would go away but the main problem I hated about this resort was getting sent to our rooms at 12 midnight and not too make any noise and I couldnt believe it when I seen a family getting a written warning from guy at reception for having a good time at 12.05am. I'm sorry but I work hard all year round to afford a good family holiday and as an adult I should be able to go to my bed when I want instead of being told to get there after midnight.
Waited At least 2 hours to get rooms, which werent ready because on sundays there is only one cleanmaid on duty - a poor lady rushing from room to room as fast as she can. When we claim about how long we have been waiting the receptionists just shake their heads and say we are free to leave if we wish. So DONT BOOK this place unless you are VERY DESPERATE !!! We had lunch as we waited to be given the rooms - it seemed ok, but it is not worth much attention. Now as we are settled in the rooms we deal with this and laugh about it but only because we were warned about this mess before we got here. It is oldfashioned, messy and noisy but very clean as the cleanmaid was really doing a great job cleaning after the families who left the rooms earlier today. But also there is a bit cozyness about the place, if you can deal with the lack of responsibility this place offers for their service for a “quick” room checkin. Our day was completely wasted. As day went by we spoke to other guests who told us to be very carefull with the food here as well as some guests were not well after a couple of days eating from the buffet. One of the kitchen staffs had a quite aggressive behavior when I was checking out the salat and found the carrot salat was having some black end spots and told me : “ Hey this is not a 5 hotel....” so I got even more anxious about the food quality.
No vegetarian option! Went with JET 2 and they didn't care!!!! Went All Inclusive but had to eat out everyday!!! Sh**hole in a desert!
Recently back from Maspalomas Oasis Club and had a fantastic time. The majority of the staff were very friendly and always smiling . Only reason I have not gave this hotel 5 out of 5 was because I once walked into restaurant with my son to get a snack to take to the pool with both of us having no footwear on ( we both had t-shirts and shorts on ) and a member of staff shouted very rudely at us and told us both to get out. Food was fantastic, very varied choice; beds were very comfy ; bungalows were very spacious and in a great central location for going on trips. Would happily return to the hotel
Fantastic place for family sun break.Small and compact,has everything you need.Lovely,friendly staff.Great value for money.
I falt the place was lovely the food was what stopped the 5star review I'm a teenager so I flew out with family my grandparents and younger sister but other than the food a solid 4 stars
I was here when they went into lockdiwn x I was here alone the staff went out of there way as much as they could x I felt very safe in there hands and they still provided us with scrumptious meals
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