Phoenix, United States
20621 N 32nd St
N/A
+1 6024492251
Absolutely inexcusable behavior from the staff. The driver straight up SKIPPED my child's stop expecting a five year old to correct them when his stop is PINNED TO HIS FREAKING BACKPACK. When trying to call Transportation to figure out what my child is we were HUNG UP ON by the office. I shouldn't have to panic about whether or not my small child will be taken to his correct but stop.
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Spoke with Brandon George the assistant director of transportation over an issue on 12/3/19 with our children on a bus. Brandon would not even look into it and when I asked him who is boss was he said I am when I asked who over saw him he referred me to the superintendent Lori. Brandon spoke with such contempt and was zero help. Another person was able to help us and did a fantastic job. I really hope Brandon's boss see's this review and can maybe teach him how to be professional and not rude and unhelpful.
The Paradise Valley school district transportation department is a mess. All 3 of my kids have had to deal with their disorganized circus every year. The first week the bus never shows up at all, the bus number listed on the bus finder is wrong, they are left at the school because the drivers all claim a different bus is taking their load, or the drive right past the bus stop while never stopping. Last year they were short drivers, and students were bused 4 to a seat forcing students to sit in the aisle. The news even had pictures of it. At this point I'm shocked the district hasn't severed their contract with the transportation department until they can get their ducks in a row. I called this morning because the bus drove right past us without stopping this morning. They told me they'd have to call me back because they had to further investigate what bus she should ride home from school due to the load of kids being left at the school yesterday. Now she is at school and is in class and still doesn't know what bus to ride home. Don't count on reliable transportation to and from the schools unless you plan on driving them yourself. I've had to drive my kids again this year because I'm not willing to have them be absent due to irresponsibility from the bus system.
Horrible transportation system, the drivers will not show up or refuse to take a child home with no reason, it’s only the 3rd day off school and my boys have had a horrible experience to the point they just want to walk to and from school, iv left several messages to the manager of transportation with no response. Bus 193 horrible lady with a horrible attitude I don’t understand how she is even working with kids. She tells the kids to shut up and will kick your child off the bus if she pleases. Transportation for the paradise valley does not care about anything but a pay check.
I, as a student feel like we need more buses. There are 3 people to a seat and 15 students standing in the aisles. This is a safety hazard and illegal.
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