Contemporary Beads & Castings

Vickie Hacking

I used to order from this company quite often. They’ve had my business and a lot of my money over the past 10 years. I even had one custom charm made by them (which I will now no longer be ordering). Then I requested another custom charm. The piece was not turning out at all like expected. So I requested a refund of my deposit. There was NO AGREEMENT signed that said anything about the deposit being non-refundable. They refuse to issue a refund. I canceled my custom request, and they have yet to refund my 400 deposit. I have received nothing from them, and they won’t refund my money. Their work was shotty at best on this new piece. I will never be buying another charm from this company. So dishonest.

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