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Berglund Chrysler Jeep Dodge Ram

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Roanoke, United States

berglundchryslerjeep.net
Car dealer· Car leasing service· Dodge dealer· Used car dealer· Auto Repair· Jeep dealer· Car finance and loan company· Chrysler dealer· Ram dealer· Used truck dealer

Berglund Chrysler Jeep Dodge Ram Reviews | Rating 4 out of 5 stars (5 reviews)

Berglund Chrysler Jeep Dodge Ram is located in Roanoke, United States on 2525 Franklin Rd SW. Berglund Chrysler Jeep Dodge Ram is rated 4 out of 5 in the category car dealer in United States.

Address

2525 Franklin Rd SW

Phone

+1 5404924169

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Oil changeRepair services

Open hours

...
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K

Kaleigh Marshall

Our salesperson Carol Thompson was the best! She has outstanding customer service. She treated my husband and I like we were family. She found the truck my husband wanted and gave us the best deal possible. We ended up buying another car the next day for myself My husband had a flat tire on his truck the day before our wedding carol and the team at burglund dodge made sure my husband had a vehicle to be able to go and do the things he had to get done for our special day.

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Chris Castor

Drove down on a whim when a Sublime Green Ram 1500 Sport popped up. The buying experience was a little drawn out but rather good overall, my fault for dragging a 6-year-old into a dealership just before dinner time. Wish I got more on my trade-in but that is the same at every dealership. I did get a decent deal on a good truck with some solid financing. Cannot ask for more than that. Speaking of financing I ended up re-financing with local credit union a year later because they had some crazy negative interest deal and an unbeatable rate. Timothy from the Berglund finance department took care of my GAP and Service contract refunds in record time! I was expecting the run-around, but he took care of it all. Will definitely be back when it's time to upgrade!

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Keith Smith

Was very satisfied with my recent used car buying experience. For starters the Kia Forte was priced just right and the salesman Donnie made it obvious to me that he and the dealership care about the condition and quality of a car before they will deliver it. I won't hesitate to shop their for a car again. Thank You Donnie for being so accommodating and going \Above and Beyond\ good service.

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Melanie Shepherd

James Hunt is a phenomenal salesman!! I was in the market for a 2021 Jeep Compass. I happened to find my dream Jeep online at another dealership in NC. He was extremely helpful by having that vehicle delivered to Berglund. James offers exceptional customer service and was very knowledgeable in teaching me the specs on my new vehicle. My first car came from this dealership and now my second. One day when I am in the market for my next, I will be sure to visit Berglund! I highly recommend this dealership to family and friends.

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Christie Gravely

We have purchased three vehicles from Berglund and I have never had a complaint. However, I have never used the service department either, until recently. My car still has full warranty, around 32K when I dropped it off for service last week. I was told I could not have a loaner. Dropped it off on a Saturday and by Wednesday, had not had any phone calls regarding the issues. Went to the dealership and the person I talked to was nice enough to get me a rental paid for by the dealership, but would not reimburse for the days I had already paid out of pocket. Finally got my car back today and was told the wrong transmission fluid was in the car. I advised them I had not had transmission serviced since the vehicle was purchased new from them and he said it was the wrong color and walked away. I recently had my headlights replaced with LED lights and they are not working. Pouring down rain today. Guess I will be out in the rain trying to figure out what has been disconnected. My car was also below empty when I picked it up today and it had half a tank when dropped off. I understand it had to be driven to test, but I would also expect them to replace the gas that was used.

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