Salisbury, United Kingdom
Fox Barn, Lower Woodford
N/A
+44 1722782727
Contacted and spoke with an agent who I won't name, who explained the info I wanted could be found online, when the links online wouldn't work I re contacted the agent who didn't answer just returned a text sorry phone playing up, I texted back giving an email address and simply asking for a brochure. A few hours later I sent a chasing text to be asked for an email address which i had already provided. After another chasing text from me I received yet another text saying sorry phone playing up. I text and asked them to call me or get another agent to call which never happened. Some hours later I found the sellers details and contacted them directly an arranged a viewing. To this day I havent had any follow up from the agent. Fox please do contact me and I will provide a screen shot of the texts so you can look into the service you provide. Reply to owners comment Hi William, I don't appreciate text at 08.07 on a sunday morning stating \Jason just seen you kind 1star Google review under N Hall which I think is pretty unfair\ Is this sarcastic? What review would you leave for an agent who: doesn't answer the phone, doesn't call you when u text and asked them to, doesnt email over info, doesnt follow up until Google review,
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I dealt with Fox Grant recently and found them to be very knowledgeable and went above and beyond to assist. Many agents did not respond to my property enquiries but Fox Grant responded quickly. Charlotte in particular took a lot of time to understand our requirements and discuss suitable properties, our viewings were really enjoyable and Charlotte had clear knowledge of the houses she showed us. We were really sorry not to find our dream home with Fox Grant, but wanted to recommend them to others looking to move.
I have dealt with Charlotte on several occasions and found her to be very helpful and knowledgeable. She has dealt with my two properties and I will be looking to work with her again soon. Highly recommend
No complaints, have bought and sold via Fox Grant with great success. Not many agents have the connections that they do, particularly in the equestrian field. Would happily use again.
I'm glad others have written poor reviews about this agency. Tried to buy a property through them and found the sales tactics extremely aggressive. Thats when you are able to get hold of them!! Eventually bought another property in the village and found that the vendor had tried to sack the agent.
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