Thousand Oaks, United States
1719 E Avenida De Las Flores
N/A
+18054288463
I have a quartz kitchen clock with a wooden frame that I'd had stained to match my cabinets. I loved the look of the silly clock & its functionality but it had stopped keeping good time so I finally took it to Oak Clock & Stephen Mark replaced the cheap quartz movement while I waited. I so thank my lucky stars that I found someone who knew what he was doing and had on hand all the parts needed for the repair. It couldn't have gone smoother.
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Excellent quality, good value, rapid service.
I thought my clock just needed some TLC, but Steven was honest in telling me it would cost more for him to fix than if I just bought a complete new inner mechanism. He even gave me the company and part number. I would definitely recommend him. While I was there he had a clock that he was repairing, all hooked up to a computer and was actually getting some type of reading from the clock. It looked like an EKG at the doctor. He knows his stuff!!! Amazing!!!
Steven is a nice enough man. He has experience, as well. However, the quality of his work indicates he does somewhat sloppy work. The once perfect old clock...now has issues it never had before he repaired it. The chimes are now not working properly, and levers (silent and chime selector) are fussy and un-reliable. Not very happy.
Stephen was excellent and really knows what he's doing. He will be honest with his recommendation. It's appreciated when you find an honest technician with experience. Thank you Stephen!
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