Torrance, United States
2220 Torrance Blvd
N/A
+13239225326
When discussing the needs of what I was looking for, I expected a deep clean of the floors. That’s what I specifically mentioned when I called. They ended up charging more thank quotes although I cannot see why. Had they done a good job I would not have cared but I had to go over with a swifter a couple times after they left. It was a basic vacuum and mop. I tried asking if there was more but there was a language barrier. Normally not a problem as I cannot verify what the were told Initially. But it was not a deep clean. They were also going to skip cleaning the steps had I not said something (I pointed to the stairs and the mop). This is after they showed up at 2:33 pm when l was told arrival time was 11-1:00. I can be flexible so my issue is not necessarily the late arrival but I never once had someone reach out to me and inform me of this. I had to text multiple times with the threat of cancelling to get a crew here. I kept the texts for proof. Overpriced for services performed and unprofessional. No thanks.
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Soooo lazy!!! Take your business somewhere else please. I spoke to the owner who began bragging to me about being of the country and had me waiting around for a week for a response. Only to tell me that if I cannot make it between his 8:30-10:30 time slot he could not help me. Never heard of a place with ultimatum at their leisure business hours. This company clearly doesn’t want or need work, then don’t give it to them.
hired them to do a move out cleaning including my carpets after the other company i hired flaked, very easy to work with and exceeded my expectations.
Had them perform a move out cleaning for a rental, they took care of it all and save me time with having to manage multiple vendors. andres and his team did a great job.
You've Got Maids are simply the best! They pay extra attention to our needs due to our kids and pets, they always do a great job. We have been using them for a while and will continue to use them for a very long time to come. We appreciate all that Sonia and his crew do for us.
Deli
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