Woking, United Kingdom
Redding Way, Knaphill
$$
+44 3456407084
N/A
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
It took forever for someone to come over to the paint section to help, the staff could see we were waiting but didn't come over. It was only when I went behind the counter to look at the paints there that someone came over and told me I couldn't go there but then we got help from Jack S who was really good overall decent place though, has everything you'd expect.
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Unbelievably rude and hostile service when trying to return an item that was not fit for purpose. Was told that they didn't have to take the item back, that it wasn't the law and that I'd somehow tampered with the item! Said I'd bought it exactly as it was sold and was begrudgingly given a refund. Spoke to a manager who was just as little help. The receipt states clearly that Homebase will accept the item with a receipt if you're not happy or it's not required (let alone that it's not fit for purpose!) Terrible - have written to Homebase directly.
Big store, kept very tidy and clean, felt very safe.
Very helpful staff..well stocked... tidy and organised.. in and out no hassle
Out of touch place.. You are looking of lost and things are well over. There is no sign of organise management but you get what you pay for. You will find plenty of free parking to shop with peace of mind.
Deli
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