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EDIT* be careful!! ,sofa recliner was faulty, owner tryed telling me there’s nothing wrong with it then after telling him it’s not supposed to be like that he tryed saying I have to pay for a sofa technician even though I had it for a month. In end he payed for sofa technician and he knew it wasn’t right straight away with springs catching. Had a replacement fitted n did bang same only worse and now there ignoring my calls or won’t even get back in touch only when warranty run out, blocked me on Facebook so I can’t say anything, owner just said “it’s a slight noise” clearly the springs was catching! They clearly don’t know about sofas! Citizens advice said they’ve had a few calls about faulty items then won’t get back in touch till warranty runs out.. AVOID! Edit* It was the springs catching inside the sofa so don’t lie saying it’s metal recliner haha because I’ve got texts to prove it. Just making up lies to give an excuse because there was rolling tobacco so I don’t know what your on about.
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Had to wait a little longer than anticipated but we understood that in present times but each time we called had reply’s to keep us informed . Delivery service was spot on got called as promised and two lads who delivered were really pleasant as I had my grandson and their dog running around but were very patient . Unwrapped the suite and tidied all the rubbish . After experience bad customer service in the last from some places were really pleased with it all . Good price too Would definitely use them again in the future
Desperately needed a new single bed for my eldest daughter and we have ordered one from here. Shame they don't offer to remove and dispose of the old bed but otherwise happy so far with their service.
I’ve been waiting for over 2 months for an item. Sending weekly emails for updates and no response! The few times I’ve had a response is, it’s on its way and they will be in touch shortly. Never heard from them! Absolutely abysmal service. I’ve asked for a refund and guess what, no response!
Top place with top quality goods, staff are brilliant and nothing is too much trouble. Our go to place for home furnishings
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