Taunton, United Kingdom
60 East St
N/A
+44 1823230243
Wheelchair-accessible entrance
Really poor service from Karl in your branch, spoke like a robot and I felt like he was the character from Little Britain....computer says no. He clearly needs customer service training and shouldn’t be in the job if he isn’t willing to adapt his approach. Branch has gone down hill in the last 12-18 months. Lots of good, friendly and knowledgeable staff have left. I won’t ever return to this Building Society and will use Skipton which is just down the road. Would score it zero stars if I could!
like
Rates are disappointing for a mutual, staff not engaging and not a great atmosphere when I visited. Felt like I was a nuisance and interrupting them looking at something in the screen.
served my grandma and mum well always willing to help with there bills never messed them around great services
great service kind and welcoming
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