Companies on Trustpilot can choose relevant categories to describe their industry, products, or services. All companies in a category are eligible to be best in that category if they’re actively asking for reviews and have received 25 or more reviews in the last 12 months. Some companies on Trustpilot aren’t eligible to be best in a category, and others aren’t on Trustpilot at all.
Nationwide Building Society
Trustfeed Score 2.7
Petersfield, United Kingdom
Caroline
Friendly polite staff, some who seemed new from my last visit. They were happy to take time to explain things to me.
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Skipton Building Society - Newark
Trustfeed Score 5.0
Newark, United Kingdom
Gertrūda
The best financial institution I have ever dealt with. Customer service is a top notch - very approachable and professional staff. Pleasure to deal wi...
Trustfeed Score 4.5
Seaford, United Kingdom
Martyn Oakland
All of the team were amazing helping me resolve a problem with my Nationwide Credit Card. They spent considerable time on the phone with the credit ca...
Leominster, United Kingdom
Peter Johnson
Excellent. Thanks!
Trustfeed Score 3.5
Blandford Forum, United Kingdom
Kevin Sawyer
Extremely friendly great branch
Trustfeed Score 4.4
Chard, United Kingdom
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Skipton Building Society - Colne
Colne, United Kingdom
Luke W
Visited today for verification of my current account for my savings. Good prompt service and sorted quickly
Skipton Building Society - Dorking
Trustfeed Score 1.0
Dorking, United Kingdom
Glenn Durcan
The blonde man in there was appaling. Terrible attitude. Go elsewhere.
Nottingham Building Society
Trustfeed Score 4.7
Lucy Torn
Every time I have been in, I've been seen quickly. Staff are lovely.
Yorkshire Building Society
Leeds, United Kingdom
Penrith Building Society
Trustfeed Score 4.9
Penrith, United Kingdom
Richard Cleasby
Have found to be excellent, always looked at individual circumstances, and always try to provide useful solutions, cant recommend enough.
Skipton Building Society - Penrith
Trustfeed Score 3.0
Principality Building Society
Pontyclun, United Kingdom
Wigan, United Kingdom
Teresa Newman
I receive good interest on my savings and the staff are always friendly and helpful and never too busy to spend time explaining things.
Bilston, United Kingdom
schannan smallman
Customer service is just rude. That's 2 different staff members that have tried to make me feel small
Skipton Building Society
Skipton, United Kingdom
Alison Metcalfe
This location is a car park at the back of a garage!!!!!!!!! Despite trying twice Google won't remove it.
Marsden Building Society
David Hodges
all the staff in Dorking this right all really helpful
Blackwood, United Kingdom
Kirkgate Shopping Centre
Trustfeed Score 4.0
Bradford, United Kingdom
Abigail Lawn
Shops are doing well during Covid in protecting us
Trustfeed Score 4.6
Olney, United Kingdom
Alan
Like the counter people very helpful
Burgess Hill, United Kingdom
Selda Ay
Customers value is 0. Doesn’t matter what you need ?they read they procedure,it’s like court order,they acting like court cases,if they can manage the...
Trustfeed Score 3.8
Newry, United Kingdom
Mark Mcgrath
Staff extremely helpful anytime i have had to go in.
Newtownabbey, United Kingdom
William rainey
this is a shocking building society. stuff and managers are rude. they tell you that they don't need your custom and you are keep to close your accoun...
Trustfeed Score 3.6
Morecambe, United Kingdom
Steve Jackson
A .. One of the best banks. Customer care and loyalty to the customers. I would highly recommend to anyone, who wants a bank that actuality cares. Spo...
Skipton Building Society - Leeds
George Stephenson
Frirendly staff
Newcastle Building Society
Joseph Carter
Immaculately clean & fresh environment. Staff most knowledgeable & efficient & friendly.
Leeds Building Society
Cumberland Building Society
Trustfeed Score 4.2
Pontypridd, United Kingdom
meryn williams
Friendly staff. I do hope this branch will not close. I have been impressed with Nationwide as a bank.
Trustfeed Score 3.4
Carrickfergus, United Kingdom
Andrew Finn
Opening times not great. Staff encouraging to use machine in branch for transactions. I like to deal with people. Only take 5 bags of change per day s...
Trustfeed Score 3.2
Ashton-under-Lyne, United Kingdom
Phil Popland
Absolutely shocking service. 3 o'clock closing get real should be open till 6 o'clock. I work 12 hour shifts. I went today to put a cheque in place cl...
Trivett Hicks Estate Agents & Lettings Agents In Hereford
Hereford, United Kingdom
Miriam Zoeller
Jeremy and his team were really great - they helped us sell our shared ownership property, offering a much more reasonable rate than other agents. Thr...
Saffron Walden, United Kingdom
Paul Emuss
Open 4 hours each weekday and CLOSED on Saturday. Hardly what you'd call providing a key service to the community. in these strange times.
Saffron Building Society Saffron Walden
Ludlow, United Kingdom
Yorkshire Building Society - Local Agency
Minehead, United Kingdom
Apex Estate Agents
Bargoed, United Kingdom
Stacey Oram
Highly recommend. Very helpful, reliable and accurate when in need of house valuation. Will be using this company and recommending to others in the fu...
Trustfeed Score 3.7
Northampton, United Kingdom
Ash& Kush
Card got blocked. and i went there to unblock it as thats what they told me on phone. I got there. They told me should be fine in 24 hours. Only to fi...
Tipton & Coseley Building Society
Ozge Kara
very slow company 3 mouths no anser every time make phone call they say different stories Lost a property because them Very very bad
Trustfeed Score 4.8
Boston, United Kingdom
Gazza 29
Always great Customer Service. Even more so during these challenging times.
Hertford, United Kingdom
Paul Smith
I've been with them for 30 odd years and they've always been great. In the last couple of years, the manager has been exceptionally helpful with a cou...
Accrington, United Kingdom
James Clark
Very friendly staff and a nice branch
Skipton Building Society - Barnoldswick
Barnoldswick, United Kingdom
Trustfeed Score 4.3
Nelson, United Kingdom
Jenny Collier
I have recently been dealing with the staff from, I believe, the Burnley office. I cannot praise them enough for their friendly, professional manner a...
Durham, United Kingdom
Amy Nichols
Really nice staff, super friendly and professional. Lovely new branch, bright and clean
Trustfeed Score 4.1
Wallington, United Kingdom
Maggie Johnson
I have been visiting this store for over 20 years and have always been looked after. My children and grandchildren have their accounts here too. They ...
Belfast, United Kingdom
Connor Kinnear
Best in town!
Ballymena, United Kingdom
Michael Carey
Always find staff to be attentive , courteous & professional. At all times. Means so much & costs nothing. Well done staff.
Michael Boulton
Very helpful staff and very understanding and put you at ease and we've been a customer for many years
Furness Building Society
Lancaster, United Kingdom
Mary Oz
A proper building society with good ethics. Lots of charity linked savings accounts, and decent interest rates for savings and mortgages. Very friendl...
Trustfeed Score 2.4
Coleraine, United Kingdom
Cardiff, United Kingdom
john burcher
Like most banking institutions, they continue to close local branches which makes it difficult for a lot of customers to get to. I'm a pensioner but t...
Cheadle, United Kingdom
Ciara Kelly
Jimmy took care of us on our visit yesterday, what a legend! He was really helpful, and got us sorted out quickly and with a smile, and even did a cou...
Tonypandy, United Kingdom
David Williams
Helpful, friendly and knowledgeable staff work here!
allan james
Lovely friendly and efficient staff. Thank you for dealing with my request quickly.
Harrogate, United Kingdom
Bob Wardley
I had to write to tell you about the amazing experience I had today at Harrogate. Great service from both the counter and reception team. Nothing seem...
Dunfermline, United Kingdom
Gerry Tyrrell
Have been a mortgage customer of YBS for the last 13 years, where mortgage products have rolled a couple of times, had a remortgage, a purchase and sa...
ryan parker
Really glad I switched to Nationwide last year, my experience with them has been 100% positive, the Hereford branch has fantastic customer service.
Taunton, United Kingdom
Tom Riggs
Really poor service from Karl in your branch, spoke like a robot and I felt like he was the character from Little Britain....computer says no. He clea...
Trustfeed Score 3.3
Montrose, United Kingdom
Davie McKinnon
Friendly helpful staff
Leiths Group
Dalkeith, United Kingdom
Hunstanton, United Kingdom
Gerald Hiscock
Great shop ,but the TV ads are the worst I have ever seen, even the dog leaves when they come on.I know it is nothing to do with the branch, but it is...
Preston, United Kingdom
Gerry Dawson
I met the ignorant arrogant nationwide employee I have ever come across today, standing at the door at Preston Nationwide branch. 13.00hrs
Brighton, United Kingdom
The Jungle Haven
FANTASTIC customer service and such amazing, lovely staff - Tyrene Simmons helped me out a lot when I went in there and I'm honestly so so grateful. R...
Newmarket, United Kingdom
Ann Presence
Nationwide here is a pleasure to visit, compared to Cambridge. I travel from Cambridge to Newmarket just to get the sort of customer service l treasur...
The Cambridge Building Society
Colin Breckon Joinery Ltd - Joiners Middlesbrough
Middlesbrough, United Kingdom
Andy Witchell
Called in, without an appointment, to open an easy access savings account. Had a sit down chat with Steve the branch manager, which was informative an...
The West Brom - West Bromwich Building Society
Tipton, United Kingdom
Noreen Grant
Checked opening times before travelling. Said 9.30 to 12 .30pm. was already closed at 12.15. wasted journey
Bridgend, United Kingdom
Wolverhampton, United Kingdom
Raymond Wiliams
Great staff, good service
Wimborne, United Kingdom
Kate Hardy
excellent branch. very helpful staff
Broadstone, United Kingdom
Frank Turner
Popped in Thursday to deposit 3 thousand pounds in cash, but was told by some disgusting looking woman that we had to use the machine. I said it swall...
Mair John
Best Building Society around... Much better than Santander etc... Very Helpful
Saffron Building Society Ware
Ware, United Kingdom
Skipton Building Society - Skipton
Dave Sage
Superb! Such friendly and helpful staff. Really encourage and help the kids understand and take control of their accounts. Support local charities and...
Burnley, United Kingdom
julie cockett
Never had any issues with nationwide..been with them for above 20 years. Great, helpful staff. Always found them to be polite too!
Forfar, United Kingdom
Fiona Ramsay
Nationwide have always looked after my finances and mortgage fantastically. The staff are wonderful. I do feel their current opening times rather conf...
Trustfeed Score 2.8
Alton, United Kingdom
Len Oxton
I can only sing the praises of all the staff at the Alton branch with being so helpful and friendly be it by personable visit or telephone contact . K...
Skipton Building Society - Clitheroe
Clitheroe, United Kingdom
Stephen Rothery
Great branch with helpful people.
Vernon Building Society
Trustfeed Score 3.9
Stockport, United Kingdom
Daniel Johnson
Staff are inpatient and rude to the elderly ,took my mum their as she needed some money they didn't seem to have time for anyone it was asif they were...
AM Anderson
Rude and patronizing staff who seem to place more importance on personal mobile phone calls in customer facing areas than actually looking after custo...
Darlington Building Society
Bishop Auckland, United Kingdom
Shaun Foster
Staff are all very professional and friendly too, it's always a pleasure to visit the Bishop branch and have a little chat with the staff no complain...
Trustfeed Score 3.1
Crewe, United Kingdom
Mary Bilsborough
Last week my account was temporarily closed due to fraudulent activities that happened on my Amazon account. The Building Society decided to stop my d...
Bangor, United Kingdom
Jack Rainbow
Absolutely fuming about Nationwides attention to help. I submitted a change of request form 4 days ago and I have still not had any change, even when ...
Bedford, United Kingdom
Neil Harvey
Poor service not open Saturday
Newcastle upon Tyne, United Kingdom
Paul Humphreys
Very helpful with sorting a power of attorney, thank you
Havant, United Kingdom
Paul Godfrey
Very friendly staff quickly answered my account questions
Haywards Heath, United Kingdom
Raphael Millin
Staff were very friendly , especially for 9am on a Monday morning! Nice little branch with a few cash machines and enough staff on hand to make sure y...
Portsmouth, United Kingdom
Abigail Emma Darling
Only small gripe, can be under staffed to how busy can get. Really great branch with fantastic customer service.
Rushden, United Kingdom
Harry Dogg
Very helpful staff, welcoming and kind
Sharon Kerridge
My mum was in today trying to sort out an account, mum had been in on 2 other occasions and got no useful help but today was totally different a Scott...
Progressive Building Society
David Mcilwaine
Great service by great people
Sutton, United Kingdom
Aidan Rankin
Excellent service: they go out of their way to please the customer.
Cowbridge, United Kingdom
Penzance, United Kingdom
Luke Griffin
Excellent accounts on offer and great service both on the high street and online. great bank/BS.
robert harrison
I recently suffered a bereavement', the staff were so professional, I wasn't aware of what was being done on my behalf, I was helped through a catastr...